Help

FAQ’s


How do I get started selling with Moxie?

What items does Moxie accept?

No Thank You (Not Accepted)

Why are items are NOT accepted?

What about holiday or seasonal items?

How should I prepare my item?

Do you buy items outright?

Do you accept donations?

When can I bring items to the shop?

Do you provide pick-up and delivery?

Can I check the sales status of the items I've consigned?

How long is the consignment period?

How are prices set?

Are there markdowns?

What percentage of the sale do consignors keep?

Are there any hidden or additional fees?

When are consignors paid?

What happens if my items don't sell?

I am selling my home. What can Moxie do to help?

It all starts with a picture! Simply email a photo of furniture items to steamboatmoxie01@gmail.com or stop by the store and we will evaluate whether it is something we think we can sell. Include any information you may know about your items such as: manufacturer, age or any unique stories. Please note any damage to the furniture or accessory.
Attractive pieces that would fit in the home including:
Tables (all kinds)
Chairs, Barstools
Sofas, Loveseats, Sectionals
Chests, Trunks
Beds (with frames)
Dressers
Nightstands
Bookcases, Etageres
Plant Stands
Home Decor
Decorative Accessories
Vintage Items
Framed Artwork and Mirrors
Lamps and Clocks
Table Linens
Planters, Vases & Pottery
Collectible Dishes, Crystal
Dishes, Glassware, Flatware
Fireplace Accessories
Seasonal Items
Mattresses, Bedding/Bath Linens (unless new, unused, unopened)
Armiores
Infants Furniture & Accessories
Clothing & Jewelry
Toys & Games (unless vintage)
Sports or Camping Equipment
Appliances – Large or Small
Electronics, Cameras, Computers
Luggage
Unframed Artwork, Posters
Exercise Equipment
Pet supplies
Personal or Medical Supplies
Paperback Books
Souvenir Items
Videos, Tapes, CDs, Records
Building Materials, Hardware
Candles (unless new, unused, unopened)
Plastic Floral and Greenery
Power Tools
Garage Sale Items
Please do not be offended if we do not accept all your items. Experience has shown what will and won’t sell, especially in a rural area like Steamboat Springs. We may not accept items housed in a smoking or pet environment. We retain the right to decline items for consignment based on current inventory levels, your asking price, condition or past experience.
About 6 weeks before major holidays we will start accepting decorations and holiday items. Seasonal items that do not sell need to be picked up within a week after the holiday. If not reclaimed within two weeks after the holiday, they will be donated to charity.
As you prepare to bring your furniture consignment items to the Moxie, ask yourself; “Would I buy it in its current condition?” If not, take a minute to dust, polish, clean or vacuum your item. We may not accept items that are not adequately prepared for sale – and if we do, we may charge a handling fee to clean, polish, touch-up or repair your consignment. Attention to detail will make the difference in how well an item looks and sells. Remember, the key to a profitable sale is quality and presentation!
In certain cases, direct buy-out of your quality used furniture is an option if the items are in great condition and sold in-bulk . If you prefer to go this route, please contact us to schedule a preview of your item.
Consignors may choose to place their furniture items on a charity account and when the item sells, proceeds are donated to a local charity. We work with many local charities. Receipts will be made available to the consignor, just as the consignor’s check, available for pick-up at the shop after the 15th of the month following the sale.
Moxie is open Monday thru Saturday from 10 – 6 and Sundays 11- 4. You are welcome to bring your potential consignments in at anytime. However, if your item is heavy and requires an additional person (beside yourself) to carry it into the store we ask that you call first and make sure that someone is available to help you. If you need to have furniture removed immediately, please call and we will do what we can to assist.
Yes! -
We offer delivery and pick-up services for items that will fit in our trailer. Our Warehouse Personnel will coordinate all of our pick ups and deliveries needs, please call Moxie for Pick-up and delivery prices and to make an appointment. Fees for pick-up are paid at time of pick-up to our driver and fees for delivery are paid at time of purchase in our showroom.
As an added service, consignors may monitor their account and inventory on-line via the “Consignor Log-in” button on our website. Or just stop in the store and we can give you a print out of what has sold. Please, no phone calls for status checks.
We maintain consigner contracts for either 90 days or 60 days depending on the quality of the item. This results in a constant turnover of quality home decor, promoting high repeat shopper traffic
Our staff will discuss pricing with you when you bring in your items – we call it the intake screening. We price items based upon the quality, condition, age and popularity of the item. By using information that you supply (age, original cost, history, last cleaning or reupholstering and your expectations) along with our knowledge, we strive to obtain the best return for your home accessories as possible. If you can not wait for the intake screening, you may also authorize us to price your merchandise for you.
Markdowns will occur as follows: 20% reduction after 30 days, 35% reduction after 45 days and a 50% reduction after 60 days on the sixty day consignment.
We are partners with you on a 50/50 basis. You’ll receive half of the selling price and we retain the other half for our efforts in selling and displaying your belongings. We’re here to work for you: We operate six days a week to sell your home furnishings. We display your consigned items in attractive, well-lit, eye-catching settings and advertise the store location and hours using several media venues. We have a great website that allows thousands of interested buyers to preview what’s in our showroom daily. We market items through social networks. We accept all major credit cards. In addition, our staff is great at assisting buyers with their decorating needs. MOXIE does all it can to get your item sold at a fair price.
There are no hidden fees.
1. There is a one-time $10 account set-up fee that will be deducted from the first consignor check you receive.
2. Items picked up before the 90-day contract will be subject to a handling charge of $25 or 25% of selling price, whichever is greater.
3. Delivery and pick-up fees as described above.
Consignor’s checks are available anytime as long as the appropriate personnel is available. Give us a ring and let us know you are coming and we’ll have your check ready for you. For consignors who live out of town, checks will be mailed when you call to request one.
At the end of your consignment period, you have 7 days to come retrieve your furnishings or they will be considered donated to the store. During the intake screening we will establish a FINAL PICK-UP DATE and it will be noted on the agreement that you sign. We are unable to call or contact you to remind you. It is your responsibility to track the expiration and FINAL PICK-UP DATE. MOXIE also has a Charity Program available for you to donate your items to a local charity. Please ask any staff member about this program.
Moxie can help you sell your home or condo for more with our one-of-a-kind staging service.Contact us or visit our staging page for more information about our programs based on your needs and budget. Pay the initial rental fee and schedule a time to pick up your home furnishings or have the delivered.